Returns Policy

At axinjib.com, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return process.

1. Return Period
   You have 30 days from the date of delivery to initiate a return.
2. Eligibility for Returns
   To be eligible for a return, items must be:

Unused and in original condition

In the original packaging with all tags attached

3. How to Initiate a Return
   To initiate a return, please contact us at service@axinjib.com with your order number and reason for the return. We will provide you with return instructions.
4. Return Shipping
   Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us.
5. Refunds
   Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
6. Exchanges
   If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

Thank you for shopping with axinjib.com!